COVID UPDATE. We're now open, and are despatching orders daily.  Our Trade Counter has reopened for pre-arranged customer collections from 9am - 5pm Monday to Friday - please order ahead and we'll text you when your order is ready for collection (usually within the hour).

Window Ware Begins Phased Return to Work

May 11th 2020| 0 Comments



This week we have begun a phased reopening of our operations following our temporary closure in response to COVID-19.

The first step will be to reinstate our next day customer promise which will be back in action from Monday 18th May meaning customers can once again place orders by 3:30pm Monday to Friday for next working day delivery. This is an increase to the weekly despatches that have been in place since 20th April.  

Our trade counter remains closed, however we're able to support our local customers with a contactless click & collect service.

With more of our staff members coming back to work to support this first step, this will come as welcome news as parts of the fenestration industry also begin their return to work.

Strict social distancing measures and hygiene guidelines have now been implemented at our HQ in Bedford to protect those employees who’ll be on site. Those who can work from home will continue to do so for the foreseeable future.

Window Ware’s Managing Director Sam Nuckey said: “We have spent the last few weeks putting a robust plan in place to ensure the safety of our employees and customers. We’ve been actively talking to our customers throughout this period to ensure we’re meeting their demand, and with many fabricators now returning to work, its vital we continue to keep doing that; and we’ll scale up even further as volumes increase”.

“We'd like to thank our staff and our supply partners for their continued understanding, and we'd like to tell our customers how much we appreciate such loyal support during this unprecedented time. We are hopeful we can all work together to come through the Coronavirus and importantly stay safe.”

To place an order or make an enquiry please email [email protected] or call 01234 242724