WINDOW WARE IS NOW OPEN TO DESPATCH ORDERS. From Monday 18th May we'll be despatching orders daily and reinstating our next day delivery option.  Our Trade Counter remains closed but local customers can still click and collect.  If you've chosen this option, please wait to hear from us to receive a slot and instructions for when you arrive on site.

Reopening Update - 15/04/20

April 15th 2020| 0 Comments

Statement from Sam Nuckey, Window Ware MD - 15th April 2020

Following our last communication to you on the 24th March when we informed you about our reluctant decision to pause all business operations for three weeks, I just wanted to get in touch to give you an update.

Our focus remains on providing a service for those of our customers who are continuing to trade in some capacity, whilst ensuring the safety of our colleagues during this difficult time.

We are pleased to announce that following our review of the situation, we're now in a position to be able to lift our pause on customer despatches, which means we'll be reopening from next week purely for order processing with customer despatches taking place each Monday for delivery on Tuesdays.

Orders will need to reach us via our website or by emailing [email protected] by 5pm every Thursday for delivery on the following Tuesday.

Currently we cannot set a reopening date for the remainder of our operations but we will continue to review our position in response to further Government instruction and advice, as well as ongoing communication with our customers and suppliers.

Our [email protected] email address will continue to be monitored daily during this time. We'd like to thank our staff and our supply partners for their continued understanding and we'd like to tell our customers how much we appreciate their loyal support during this unprecedented time.

We are hopeful we can all work together to come through the Coronavirus and importantly stay safe.

Yours faithfully

 

Sam Nuckey, Managing Director