Driving improvements to your delivery experience
22 January 2018
You asked for real-time information and more accurate ETAs for your Aspray deliveries, and we listened!
We've worked closely with logistics specialists, Aspray 24, to deliver a brand-new, industry-exclusive Track and Trace portal that puts the whereabouts of your shipment right at our fingertips! So now when you call our Sales team for an update on your order, you'll get…
- Quick and efficient answers to questions about your shipment.
- Real-time information about your delivery.
- A more accurate ETA over and above your initial 2-hour delivery slot, so you're not left waiting around to take receipt of your goods.
- Faster resolution of delivery issues with access to proof of delivery and real-time driver feedback.
Following 12 months of design and development with Aspray, this new and improved Track and Trace facility is currently only available to a few customers including Window Ware. Once further features and benefits have been added later this year, Aspray 24 will share this technology with other customers.
Make sure you're all set for self-serve delivery information in real-time! If you're new to Window Ware, simply create an account and place your first order to put this new service to the test. Alternatively, if you're already a customer but not receiving Aspray email notifications with your two-hour delivery window, email our sales team to register your details and sign up now.