Dependable delivery makes all the difference

We’ve got our superior service levels off to a flying start in 2018, having achieved over 97% OTIF (orders received on time and in full) every month so far this year!

“This is a great result!” enthused Window Ware’s Manager Director, Sam Nuckey. “Making sure each and every one of our customers always get the right products, exactly when and where they need them is no mean feat, especially considering the scale and flexibility of our service offering. We deal with over 6,500 individual products, an extensive £2.5 million inventory and thousands of orders per month which customers can place in 7 different ways! It’s all down to the drive and determination of our dedicated team, as well as the company’s continued investment in logistics management, systems and facilities, which has made this fantastic achievement possible.”

Dependable deliveries help you hit deadlines

As one of the UK’s most trusted independent hardware distributors, we understand how important dependable delivery is to our customers; it can make the difference between hitting or missing production deadlines and winning or losing business. Our top-performing OTIF result for this first quarter helps to prove to customers that their hardware orders are safe with us and we’ll go all out to get their goods to them on time without fail.

Having said that, achieving the ultimate delivery service will always be work in progress even if we hit a flawless 100% OTIF result! The pursuit of perfection is never ending and we’re always exploring new ways to improve what we do, so we can continue to support our customers as their preferred supply partner on their path to growth and success.

If you’ve been let down by your current supplier, why not put our proven service to the test? Call sales on 01234 242724 or click here to set up a Window Ware account for fast-track online ordering and discounted trade-only prices.